ItsEasy For Lansing, Michigan

Well managed process and they kept all their promises.

ItsEasy was fantastic! They actually contacted me when they noticed I chose a different shipping speed for my passport vs. my husband’s, to see if that was correct. I couldn’t believe how quickly our passports arrived. I expected it to take much longer because of the pandemic. The it is time to renew again, I would definitely use ItsEasy.

These guys have it down... they know what they are doing, and make sure you don't mess up the application. I am a big fan!

Everything went as expected or better. The service was easy to use as well.

My experience with its easy was great interacting with the customer service team. My only complaint is that they need to have it on ther website the soonest or latest one can apply for their visa. I initially submitted my visa application to South Korea in June for a departure date in Oct. I was told I applied too early and will have to apply two months closer to my departure date. I don't recall seeing this on the website and that ended up costing me more for the shipping fees. I feel like they should make that clear on the website.

Its Easy was great. They promised 48 hours to replace a stolen passport, and they delivered in 25 hours. Unbelievable. Rickey was on top of the whole process, and office provided regular updates. I could not be happier with the Team at Its Easy. They work in a high pressure environment, but they were always cheerful and helpful. Thanks for your good work.

My sisters and I "planned" a last minute trip to family homeland of Guyana. Unfortunately I didn't have a passport. Upon searching various rush passport services online and checking with the BBB I came upon itseasy.com. From my 1st phone call to ItsEasy my mind was put at ease. Every operator was patient and kind, even when I called at 4am! I was told EXACTLY what I had to do and received my passport 4 days later! Just got back from my trip and had a wonderful time. Thank you ItsEasy!!

This company does EXACTLY what they advertise. Very fast for me when I was very nervous about my VISA. Thank you for making my last minute travel opportunity a reality.

Awesome customer service. Professional.

Wow. I seriously can't believe it. ItsEasy was able to get me a passport in 2 days. Seriously awesome work. Everyone there was super helpful - I also enjoyed the fact that everytime I called, I got a real person on the phone. No pushing numbers and no sitting on hold. Thank you guys for getting it done and helping me step by step! Now if you don't mind, I'm going to end this review... I am officially on vacation thanks to you guys!