ItsEasy For Lake Charles, Louisiana

Amazing reliable service !! I got my passport in 11 days even though they advised me it would take form 2 to 4 weeks ! I love this app and how everything is at your finger tips ! I even took my passport pictures on the app and re did as many times as I wanted until I was sure I liked it enough !!! It really is sooo EASY ! Supe happy with this service !!! I give it 6 stars !!!

We had excellent customer service when we called to clarify what to send. You get checklists and step by step instructions, and they turned around the China Visas in a very short time.

"ItsEasy" was exactly that...EASY. My consultant, Chelsea, was super thorough and professional, and a pleasure to deal with. She helped make this entire Visa Application process a no-brainer. In about a week I was done - start to finish with my Visa's mailed overnight to my house. Very efficient. It's easy!!!

Once we started the visa process, everything went very smoothly. However, I think the It’s Easy website was extremely misleading when it came to the Thailand visa. Anyone checking to see if they needed a business visa for Thailand would assume the answer is no. When you select Thailand, it comes up in red letters “Visa not required”. This put us behind the process by a couple of weeks thinking that we didn’t need one, when in fact we did. I know several other people at my company who ran into the same issue, and in at least one case, their VP was unable to travel as it was too close to the travel time to get the visa started. I really hope the website can be updated quickly so no one else runs into this issue.

The process was somewhat confusing in the beginning, since the two options for payments (money order vs credit card) were not explained on the web site. A call to ItsEasy did not help, the rep I was talking to was not sure himself about the two options and was pushing me to pay with a credit card. This was suspicious. Ultimately I decided that the credit card option was more convenient (even though more expensive), and I went with it. After that everything went very quickly and smoothly.

My sisters and I "planned" a last minute trip to family homeland of Guyana. Unfortunately I didn't have a passport. Upon searching various rush passport services online and checking with the BBB I came upon itseasy.com. From my 1st phone call to ItsEasy my mind was put at ease. Every operator was patient and kind, even when I called at 4am! I was told EXACTLY what I had to do and received my passport 4 days later! Just got back from my trip and had a wonderful time. Thank you ItsEasy!!

I changed my name on everything as soon as my wedding was over. My husband and I just booked a trip to Jamaica and of course when I checked my passport I never changed that. I didn't have time to mail out for the passport and didn't have the time myself to drive all the way to the agency to change it same day. I google them and even called them before I payed for it and sent everything in. The second time I called I even talked to the owner David and he, and his employees, were soooo friendly and helpful. Everything went smoothly and I could even keep track of my passport progress on their website. I would use them again if I ever had to. It is 2 weeks from my trip and I have my brand new passport in my hand. Thank you guys so very much!!! You are amazing and I will recommend you to anyone and everyone. Have a very Merry Christmas!!!

It’s not often I write a review, however I had to about It’s Easy & Visa Services. I had a FANTASTIC experience here at It’s Easy! The service was incredible. The people were wonderful! They helped me get my new passport in six hours! INCREDIBLE! I would recommend this company to anyone requiring passport/visa needs!

This company was excellent to work with! It all started on a Sunday morning with a nice lady helping me through the easy steps. I got everything in the mail Monday a.m. and had my passport by Thursday a.m. I couldn't be happier. Excellent customer service and great auto-emails keeping you informed of your order. Thanks so much for everything!

Let me just say that I have never written a review to yelp before for any reason whatsoever, positive or negative. But I was so impressed with the execution at Its Easy that I thought I'd take 5 minutes out of work to write one, because they deserve it. I have an upcoming overseas trip and my passport expires in a few weeks time. I was planning on going to the passport office in NYC on their annual "Passport Day" (no appt needed) but, amazingly, it was cancelled at the last minute when it looked like the federal gvt might shut down due to the budget standoff (April 2011). So I went to Its Easy the following day. I worked with Rickey there. He was efficient and quickly got me through the paperwork that was required. Above and beyond being completely professional , he was friendly, cheerful and made the experience pleasant. I paid for 6-8 day turnaround. 2 days later i got an email from Its Easy saying my passport was ready. I walked in and Rickey greeted me with a smile and a handshake and said he always likes it when he is able to get folks things faster than they expect. I actually left there smiling. Anyhow, an unexpected pleasure out of what seemed like it was going to be an annoying errand!