ItsEasy For Mentor, Ohio

The entire team did a great job; very customer friendly, kept me very informed along the way, and answered every question I had almost immediately -fantastic customer service. Giving up your passport has an uneasy feeling and I have done this many times over the years so working with a company that keeps you informed is very comforting. I worked almost entirely with Alyssa Ekstrom and she should get some deserved recognition. Thanks

Outstanding service.

Excellent! The visa was processed very quickly and efficiently. Thank you.

I use it’s easy for my employer who travels internationally quite often. Im always pleasantly surprised whenever I get the visa Ive asked for without problems. Its actually very easy to deal with this company and I have peace of mind when I have time constrictions to deal with. I have referred them to others and always get thanks!

This is the second time I used ItsEasy for a Visa for China. This was a more complex trip and they were fantastic from the first contact to the last. Staff were honest and straight-forward about the many requirements and what documentation was needed. My aim was to get it right the first time to avoid extra shipping since I am now retired and no longer work near their Boston office. After the material was submitted they emailed me to let me know when to expect the visas and everything was on time. It took a week and a day. I recommend them highly. Special thanks to Carlson and LeeAnn.

These guys are AMAZING. I thought I had ruined christmas when I accident destroyed my passport the night before my flight to Brussels! CALL THEM OR VISIT RIGHT AWAY, they will totally calm you down and restore your sanity. Make sure you listen to their instructions VERY carefully. It is important to follow them exactly as they say. Do it, give them a couple hundred bucks and you are back in action baby!! [Heck] yeah these guys are THE BOMB!!

LIFE SAVERS! I needed additional Visa pages added to my passport 28 hours before I was to leave on my trip - literally would not have been able to get back to the US without them. They were extremely friendly, helpful and professional - made me relax in what was a very panicked, last minute situation. I would recommend them for any of your needs - was just so EASY. Thank You!

Let me just say that I have never written a review to yelp before for any reason whatsoever, positive or negative. But I was so impressed with the execution at Its Easy that I thought I'd take 5 minutes out of work to write one, because they deserve it. I have an upcoming overseas trip and my passport expires in a few weeks time. I was planning on going to the passport office in NYC on their annual "Passport Day" (no appt needed) but, amazingly, it was cancelled at the last minute when it looked like the federal gvt might shut down due to the budget standoff (April 2011). So I went to Its Easy the following day. I worked with Rickey there. He was efficient and quickly got me through the paperwork that was required. Above and beyond being completely professional , he was friendly, cheerful and made the experience pleasant. I paid for 6-8 day turnaround. 2 days later i got an email from Its Easy saying my passport was ready. I walked in and Rickey greeted me with a smile and a handshake and said he always likes it when he is able to get folks things faster than they expect. I actually left there smiling. Anyhow, an unexpected pleasure out of what seemed like it was going to be an annoying errand!

This company was excellent to work with! It all started on a Sunday morning with a nice lady helping me through the easy steps. I got everything in the mail Monday a.m. and had my passport by Thursday a.m. I couldn't be happier. Excellent customer service and great auto-emails keeping you informed of your order. Thanks so much for everything!

Thank you It's Easy. We needed an expediter to obtain visas to China in a short period of time. I had to call several times with questions and was always able to talk to a real person with very little wait. After I sent in my passports, they kept me updated on line and returned the passports with the Visas 4 days later as promised. It really was easy.