ItsEasy For Merced, California

Used them for years. Always reliable, professional and courteous service!

The service was amazing. I got my passport very soon after I applied. Everything went smoothly. I highly recommend it.

There was a little issue with my initial order and once I brought it to their attention, the folks at It’s Easy truly went to the ends of the earth to fix it. Not only did they make up for any lost time, I believe they exceeded it! They must have very solid relationships with the powers that be at the US Passport Agency because they were able to expedite my order, during a pandemic, and turn it around faster than I ever imagined possible. They would not rest until I had my new passport in hand and I am beyond impressed. Thanks It’s Easy!

I was pleasantly surprised at how quickly my visa was secured and my passport returned. I was worried because I'm leaving for Costa Rica and Panama the end of January 2020 and was concerned that I might be cutting it close with securing the visa for China. Fortunately my passport with the visa came back quickly! The on-line site was helpful in making sure we had all the documentation necessary, so that we wouldn't run into any snags along the way.

Everything went as expected or better. The service was easy to use as well.

I used the Boston branch of It's Easy to get a tourist visa for China and was *very* impressed. This was the first time I ever used a visa/passport expeditor and I shopped around first to check out a couple of other competing agencies in downtown Boston. I went with It's Easy because their staff were, by far, the most professional that I encountered. I felt completely comfortable handing over my passport to them-- and their service even got my passport back a bit early. Will definitely use them again.

I have been using IT'S EASY for many, many years and I cannot possibly sing their praises loudly enough. They offer first class service, an extensive knowledge and expertise in all fields of the visa and passport processes, and the staff is helpful, friendly, and ready to go all out to help and serve their clients. I use IT'S EASY for passport renewals, adding additional pages, and getting visas and no one does it better. Quite frankly, I cannot imagine using any other company. IT'S EASY is number one, they are truly exceptional. LEE S - Manhattan, NY I don't know how to start this. How often does anyone pull you from a fire and snatch victory from the jaws of defeat? This company is incredible and I will do anything in my power to promote them. A graduation gift to my two kids was saved for one reason. . . ITS EASY. My children found out on the 4th of July that their child passports were expired and the needed new adult passports for a departure from JFK to Paris on July 6th! I called John at It's Easy and he told me my only chance was to get to New York immediately. I changed my flight from Seattle to New York and we arrived at midnight on the 4th. They were on the phone, walking me through the process, at 2 am (the night of the 4th!!! A live person!!! Amazing). We were at the office the next morning and Ricky calmly walked us through our mission. We went to Grand Central Station, got the necessary documents reviewed and sealed and then returned them to It's Easy. At that point, I turned all of my trust over to them. Miraculously, they got the kid's passports at 2:30 pm on the 6th, caught a cab to JFK at 3 and, easily, made our flight to Paris. It is a rare thing to find people who take a personal interest in your welfare. I felt that throughout the process. They were clear about what needed to be done and that there was only one chance to find success here. I followed their instructions to the letter and trusted their professionalism completely. Oh, and I treated them with respect. Remember that because getting a last minute passport IS NOT EASY. Many Thanks! We had a fantastic trip.

I was so impressed with this company. From how simple it was to use the application, to the step-by-step process clearly explained and my expedited passport arriving in less than 2 1/2 weeks I couldn’t have asked for more. The customer service was exceptional too. I always got answers to my questions within 12 hours, and they were more than patient. The only thing that was a little bit tricky ) what is the camera for the passport picture didn’t always a line up with my face when I tried to take the picture. So we had to do that twice. But again I was walked through the process, and we got it figured out. I do a lot of international business. I will be recommending these folks to my colleagues, my clients and my friends and family. If you are stressed about trying to figure out how to get a passport I highly recommend “ ItsEasy.” I’ll never worry again.

You guys rock.

amazing. . .that is really all i can say. . . 48 hours before a trip to mexico, we realized i had a passport card and needed a regular passport. .. ItsEasy helped me get everything filled out and filed and because time was soo short, my passport was waiting for me at the atlanta airport!!! they are a lifesaver!!