ItsEasy For Taunton, Massachusetts

Our experience with itseasy has been a nightmare. We have filled out this paperwork multiple times, each with some type of error on their part. We ended up changing travel dates and may have to change them again. We paid for expedited service with them not knowing that the consulate was closed? Really?!? Shouldn’t they know that ahead of time? Wouldn't you advise the 'customer' that expedited would not be available due to that? It seems that these people either didn't know or decided not to say and instead charged for it. Please know that just as I am sharing just a fraction of our displeasure and disappointment with 'itseasy' because it has not been. Do yourself a favor and find someone else to go through.

I will use the service again.

I liked everything from your call waiting message to your webpage to your office staff and follow up. Highly recommend and would absolutely use again. Well done. It’s been a while since I’ve experienced such a seamless, prompt, straight forward and efficient service and positive experience.

My experience with its easy was great interacting with the customer service team. My only complaint is that they need to have it on ther website the soonest or latest one can apply for their visa. I initially submitted my visa application to South Korea in June for a departure date in Oct. I was told I applied too early and will have to apply two months closer to my departure date. I don't recall seeing this on the website and that ended up costing me more for the shipping fees. I feel like they should make that clear on the website.

Excellent fast service

amazing. . .that is really all i can say. . . 48 hours before a trip to mexico, we realized i had a passport card and needed a regular passport. .. ItsEasy helped me get everything filled out and filed and because time was soo short, my passport was waiting for me at the atlanta airport!!! they are a lifesaver!!

This place is as good as it gets. I have been using [another company] for years and dealt with horrible, rude, crooks. Its Easy prides themselves on fixing the impossible and does it with a smile! Amazing customer service! I will never use a different company again.

Wow. I seriously can't believe it. ItsEasy was able to get me a passport in 2 days. Seriously awesome work. Everyone there was super helpful - I also enjoyed the fact that everytime I called, I got a real person on the phone. No pushing numbers and no sitting on hold. Thank you guys for getting it done and helping me step by step! Now if you don't mind, I'm going to end this review... I am officially on vacation thanks to you guys!

My sisters and I "planned" a last minute trip to family homeland of Guyana. Unfortunately I didn't have a passport. Upon searching various rush passport services online and checking with the BBB I came upon itseasy.com. From my 1st phone call to ItsEasy my mind was put at ease. Every operator was patient and kind, even when I called at 4am! I was told EXACTLY what I had to do and received my passport 4 days later! Just got back from my trip and had a wonderful time. Thank you ItsEasy!!

LIFE SAVERS! I needed additional Visa pages added to my passport 28 hours before I was to leave on my trip - literally would not have been able to get back to the US without them. They were extremely friendly, helpful and professional - made me relax in what was a very panicked, last minute situation. I would recommend them for any of your needs - was just so EASY. Thank You!